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高水平的服务将给您灵感: 
我们永远以客户为中心


免费提供专业的应用咨询 

我们可以帮助您解决您的应用问题!
您是否已经在使用我们的产品,但还有其他问题?
我们可以从欧洲中部时间 
上午8时至下午4:30为您提供支持和建议,或者帮助您找到合适的合作伙伴及其联络方式,您可通过以下网址联系我们: 
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我们在客户技术支持方面有着丰富经验,将帮助
您为当前任务找到一个解决办法。


5年质保 

我们的产品符合最严格的质量要求 和测试标准。您可享有:我们为设备提供的5年质保。


样品测试

请联系您当地的经销商。
他会与您达成样品交货条款,并给您报价。

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您希望我们24小时以内供货?没问题!
…我们在LeanQ过程中采用单件流生产方式 

绝对以客户需求为导向、积极主动地创造绩效以及强大的工作能力,这些通常都能够在产品的细节中体现出来,特别是发生“紧急需求”的时候。
我们能够按照您的要求,在24小时以内向您提供各种类型的单件增量式和绝对式标准旋转编码器。

能够实现这一点,完全归功于我们在所有生产层面上都采用了经过彻底优化的精益生产过程。从研发开始,运用智能化模块式系统奠定产品基础,到物料和任务的顺利部署,再到生产制造。在生产的每一步骤中,每一位员工采用单件流生产方式,在最短时间内安装检测产品,并为其质量负责。这些旋转编码器当然还配有我们在编码器市场上所提供的独一无二的“五年质量保证”服务!

在我们的TOP24业务流程中,只要您在上午9点之前订货,我们保证您的产品当天就能完成生产并邮递出货。(UPS)

Delivery times and service
Delivery times and service

of Wachendorff Automation GmbH & Co. KG

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Queries 

For questions please contact your distributor
or call 
Tatjana Weigelt: 
Tel.: +49 6722 9965242
E-Mail: sales-wa(at)wachendorff.de

Active product life cycle management

... always up to date

Numerous advantages result for you as a user of our products from our active, far-reaching product life cycle management (PLM), which we conduct in close contact with all parties involved in the supply chain - with our suppliers, but also in direct dialogue with you, our customers!

PLM is a central component of our very comprehensive quality management system and our absolute customer orientation.

It supports us - and thus you - in our efforts to achieve zero-defect tolerance and investment security. So you can be sure that your goals are also our goals.

Below are some common goals that are both a commitment and an motivation for us:

  • To bring your products (systems/machines/...) to market faster and achieve improvements in results, i.e. reduce the time-to-market.
  • To support your products (plant, machines, ...) with better services; up to complementary business models.
  • Reduce costs in the areas of warehousing, material, production or service.
  • Recognize errors and weaknesses early on and reduce customer complaints.
  • Maintaining an up-to-date and transparent data and information status in every phase of life for market-suitable decisions, as well as communicating appropriately and on time.
  • Use the findings and high data quality for further investments and customer satisfaction.

Product changes and product discontinuations

... early and comprehensive information

We inform you in time and completely about important changes in our product portfolio.

Product changes are a sign of optimization and innovation.

In the case of a product change (PCN, Product Change Notification) or product discontinuation (PDN, Product Discontinuation Notification), we usually inform you at least twelve months before realization and end of delivery.

In any case, we offer our customers the possibility to order one last time (LTB, Last Time Buy). The goods are delivered as a one-time total delivery or in agreed delivery sizes on desired dates.

To ensure that the changeover runs smoothly, Wachendorff suggests a compatible alternative product. Sales and application advice are available as competent contact partners.

Other important parameters that we pass on with regard to the phase-out are discontinuation of sales (ENS, End Of Sale), discontinuation of production (EOP, End Of Production), last delivery (LTD, Last Time Delivery), discontinuation of service, maintenance and repair (EOSR, End Of Service and Repair).

If you have any questions, hints or wishes concerning our products and services, you can contact any of our employees! Contact person

联系我们